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Shipping Policy

A legal disclaimer

Last updated: January, 2026

Thanks for shopping with Keep Me Out of Your Box (“we,” “us,” “our”). This Shipping Policy explains how orders are processed and delivered.

 
What We Ship

We may offer:

  • Digital products (e.g., downloads, templates, workbooks)

  • Physical products (e.g., merchandise, printed materials)
    If a product is digital, it will be clearly labeled on the product page.

 
Digital Product Delivery
Delivery Method

Digital items are delivered via download link on the order confirmation page and/or sent to the email address you provide at checkout.

Delivery Timing

Most digital products are available immediately after payment is confirmed. In rare cases, delivery may take up to 24 hours.

Download Issues

If you don’t receive your link or can’t access your file, email us at [support email] with:

  • Your order number

  • The email used at checkout
    We’ll help you get access as quickly as possible.

 
Physical Product Shipping (If Applicable)
Processing Time

Orders are typically processed within [1–3] business days (excluding weekends and holidays). Processing includes order verification, packing, and handing off to the carrier.

Shipping Rates & Options

Shipping costs and available options are shown at checkout and depend on your location and the items in your cart.

Estimated Delivery Times

Delivery estimates begin after your order is shipped:

  • Domestic (U.S.): [3–7] business days

  • International: [7–21] business days
    Delivery times are estimates and may vary due to carrier delays, weather, peak seasons, or customs.

Shipping Destinations

We ship to [list countries/regions you ship to, e.g., “the United States and select international destinations”].

 
Order Tracking

If tracking is available, we’ll email tracking details once your order ships. Tracking updates may take 24–48 hours to appear after the carrier receives the package.

 
Customs, Duties, and Taxes (International Orders)

International shipments may be subject to customs fees, import duties, or taxes, which are set by your country. These charges are the customer’s responsibility and are not included in product or shipping prices.

 
Incorrect Address / Undeliverable Packages

Please double-check your shipping address at checkout.

If an order is returned due to an incorrect or incomplete address, refusal, or repeated delivery failure:

  • You may be responsible for reshipping costs, and

  • We may issue a refund minus shipping and handling (if applicable).

 
Lost, Stolen, or Damaged Packages

Once a package is marked “delivered” by the carrier, we can’t guarantee replacement—but we’ll do our best to help you.

If your order arrives damaged or appears lost:

  • Email within [7] days of delivery (or expected delivery) and include:

    • Order number

    • Photos of damage (if applicable)

    • Your shipping address
      We’ll review and determine the best solution, which may include a replacement or store credit, depending on the situation.

 

Contact Us

If you have questions about shipping or delivery, contact us​

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